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KMID : 0100120050010010098
Korean Journal of Korean Medical Institute of Dermatology and Aesthetics
2005 Volume.1 No. 1 p.98 ~ p.113
A Study On the Brand Image of Korean Herbal Cosmetics
Kim Hye-Rang

Abstract
This paper provides comparison and analysis between brand images of Korean herbal cosmetics and general, imported cosmetic brands, focusing on product¡¯s symbolic and functional images. The objective is to evaluate brand images of Korean herbal cosmetics to suggest a powerful brand image strategy that will be different and competitive. Data collection was performed on 300 adult women who were over 20 years of age and lived in Seoul or KyongKi area. Analysis was carried out using SPSS version 11.5 and frequency analysis, T-Test and verification was also performed. Analysis results for brand images of Korean herbal cosmetics are as follows. First, satisfaction scale as a purchase feature for users of Korean herbal cosmetics were ¡¯Normal¡¯ 51.5%, ¡¯Satisfactory¡¯ 35.1%, ¡¯Very Satisfactory¡¯ 8.2% and ¡¯Unsatisfactory¡¯ 5.2%. Regarding improvements, ¡¯Efficacy, Effect¡¯ was the highest with 46%. Second, ¡¯SEOLHWASOO¡¯ and ¡¯BAEKOKSENG¡¯ among Korean herbal cosmetic brands, ¡¯IOPE¡¯ and ¡¯ISA KNOX¡¯ among general cosmetic brands and ¡¯LANCOME¡¯ and ¡¯CHANEL¡¯ among imported cosmetic brands displayed high recognition. Third, the symbolic and functional images of Korean herbal cosmetic brands were seen to be better compared to their general and imported counterparts. Especially, product related features of Korean herbal cosmetic brands received a more positive response compared to imported brands, which suggests that with research and improvement regarding non-product related features, functional images of herbal brands may be appraised ahead of imported brands. Fourth, there is a significant difference in brand preference according to the satisfaction of groups who actually use herbal cosmetics and the purchasing attitudes of groups who do not. Therefore, an active relationship marketing strategy is required to maximize satisfaction and to elicit favorable attitudes. By developing functional native ingredients, constructing data that can prove its efficacy and effects, and appealing its unique, differentiated symbolic value together with Orientalism, herbal medicines will be able to take off to be acknowledged worldwide.
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